Why can't I enter an email address for a company?
Only persons have an email address; you also link a general address to a person.
In OWNER, only a person has an email address, a company doesn't. That's why you record a general address, such as info@company.com or accounts@company.com, as a person and link it to the company.
In this article
Why does it work this way?
- You always know where to find an email: with the person. You don't have to search both persons and companies.
- Each email address is in only one place. This prevents duplicate contact details.
- OWNER automatically links incoming and outgoing emails to the right person. That only works reliably if each email address belongs to one person.
How to do it
- Create a person via Contacts > Persons, for example with the name "Accounts" and the email address accounts@company.com.
- Link the person to the company. Read How do I link a person to a company?.
Tip: Should a business tenant's sales invoices go to a general address? Then add that person to the rental contract.
Still need help?
Contact support:
- Chat: via the help center (chat button at the bottom right)
- Email: support@owner.app
- Call or WhatsApp: +31 591 799 602