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What is the difference between a manager environment and a real estate environment?

A real estate environment for the property, a manager environment for management contracts and management invoices.

Do you manage property for others? Then you work with two types of environments in OWNER: a manager environment and a real estate environment for each client.

The difference in short

Real estate environmentManager environment
ContainsProperty: units, rental contracts, tenants and sales invoicesNo property, but management contracts
Who sends sales invoices?The owner (a company or private individual)The property manager, through management invoices to their client
How many?One per client; can hold property from multiple ownersOne for your management organization, created once
ConnectionConnected to a manager environmentYou connect your clients' real estate environments to it

You switch between environments at the top left of my.owner.app. Read How do I switch between environments?.

Management contracts and management invoices

In your manager environment, you record a management contract for each client: the start date, which units it covers and who the contracting party is. The fee can be:

  • a fixed amount per building per month, or
  • a percentage of the invoiced revenue of selected categories, for example 5% of the Rent category.

In the manager environment you have property managers, just as you have owners in a real estate environment. The property manager invoices their client: a company or person in the manager environment.

Management invoices are created afterwards for the past month, quarter or year. You choose whether they are sent automatically or wait for approval first. Read Management invoices.

What does this mean in practice?

  • Sales invoices are sent per owner. As a result, payments through OWNER Pay go directly to the right owner.
  • You don't deduct your management fee from the rent payments. Instead, you send a management invoice from your manager environment.
  • Did you advance costs, for example for a plumber? Then send a sales invoice to the owner.
  • A team member of your manager environment automatically has access to all connected real estate environments as well.
  • Credits can be deducted from the property manager or from the owner. Read How do I run a client environment's subscription through me as the property manager?.

Creating a new client environment? Read As a property manager, how do I create and connect an environment for a client?.

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