In which language does someone receive a sales invoice, indexation letter, work order or inspection?
The sender decides the language through the language of the receiving person.
You, as the sender, decide the language of what you send: the owner or property manager of the property. You do this with the language you set for the person who receives it.
How it works
| Topic | Explanation |
|---|---|
| Language per person | You set a language for every person in OWNER. That is the language in which that person receives documents from you. |
| Which documents | The sales invoice, the indexation letter, the work order and the inspection you send to that person. |
| The recipient is a person | The recipient of a sales invoice is always a person, even if the sales invoice is in a company's name. So check that person's language. |
| Available languages | Dutch, English, German, French and Spanish. |
Does someone receive a document in the wrong language?
- Open the person who receives the document.
- Change the language to the one you want and save.
- From then on, new sales invoices, indexation letters, work orders and inspections for this person are sent in that language.
Tip: also check who the recipient of the sales invoice is. Read Which email address does the sales invoice go to, and can it go to several?
Still need help?
Contact support:
- Chat: through the help center (chat button at the bottom right)
- Email: support@owner.app
- Call or WhatsApp: +31 591 799 602