---
title: How do I set up automatic reminders for orders, inspections and signatures?
description: Turn on automatic reminders for work orders, inspections and signing requests, and choose how often OWNER sends a reminder.
---

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October 20, 2026

# How do I set up automatic reminders for orders, inspections and signatures?

## Let OWNER send reminders automatically when a service provider, inspector or signer doesn’t respond on time.

Is a service provider, inspector or signer not responding on time? OWNER can send a reminder automatically. You set this up per module.

**In this article**

1. [Where do you set it up?](https://knowledge.owner.app/en/set-up-automatic-reminders#waar)
2. [Setting up reminders](https://knowledge.owner.app/en/set-up-automatic-reminders#instellen)
3. [Turning it on or off per order](https://knowledge.owner.app/en/set-up-automatic-reminders#per-opdracht)
4. [Frequently asked questions](https://knowledge.owner.app/en/set-up-automatic-reminders#veelgestelde-vragen)

## Where do you set it up?

| Module | Settings | Who gets the reminder |
| --- | --- | --- |
| Orders | **Settings \> Modules \> Maintenance \> Orders** | The service provider, when the response or execution date has passed. |
| Inspections | **Settings \> Modules \> Maintenance \> Inspections** | The inspector, when the response deadline has passed. |
| Signatures | **Settings \> Modules \> Files \> Documents** | Signers who haven’t signed yet. |

You set up reminders for sales invoices separately. See [How do I turn automatic reminders on or off for a tenant or sales invoice?](https://knowledge.owner.app/en/automatic-reminders-per-tenant-or-invoice?hsLang=en)

## Setting up reminders

### Step 1 – Open the General tab

1. Go to the module’s settings (see the table above) and open the **General** tab.

### Step 2 – Turn on reminders

1. Turn on **Automatic reminders?**.
2. Under **Send reminder every**, enter the number of days between two reminders.
3. Under **Total number of reminders**, enter the maximum number of reminders OWNER sends.
4. Save.

![Automatic reminder settings for orders](https://knowledge.owner.app/hs-fs/hubfs/Kennisbank/opdrachten-herinneringen_en.png?width=800&name=opdrachten-herinneringen_en.png)

Automatic reminders? (1), Send reminder every (2) and Total number of reminders (3).

**Note:** turning this on or off only applies to new orders, inspections and signing requests. Existing ones keep their own setting.

## Turning it on or off per order

Open an order and under **Actions**, choose **Enable automatic reminder** or **Disable automatic reminder**. On the order, you see under **Reminders** whether reminders are on. Want to send a reminder right away? Choose **Send reminder**.

Read more about work orders in [Orders](https://knowledge.owner.app/en/orders?hsLang=en) and about signing in [How do I create a document and have it signed digitally?](https://knowledge.owner.app/en/create-and-sign-document?hsLang=en)

## Frequently asked questions

#### What does the reminder to a service provider say?

That the response deadline or execution date has passed, with a request to still respond or report the order as done.

#### Does OWNER stop sending reminders on its own?

Yes. OWNER stops after the set total number of reminders, or as soon as the service provider, inspector or signer has responded.

## Still need help?

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- **Email:** [support@owner.app](mailto:support@owner.app)
- **Call or WhatsApp:** [+31 591 799 602](tel:+31591799602)

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