---
title: Why isn't my sales invoice ready?
description: No planned sales invoice? Check the number of days in advance, the warnings, sales items, end dates and Invoiced until.
---
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October 20, 2026
# Why isn't my sales invoice ready?
## Go through the most common causes when a planned sales invoice is missing.
Is there no planned sales invoice ready when you expect one? It's usually down to the settings or the data in the rental contract. Go through the points below.
**In this article**
1. [What can you check?](https://knowledge.owner.app/en/sales-invoice-not-ready#controleren)
2. [Is it ready, but you can't send it?](https://knowledge.owner.app/en/sales-invoice-not-ready#niet-versturen)
## What can you check?
| Check | What to do |
| --- | --- |
| **Is it time yet?** | OWNER prepares sales invoices a set number of days before the due date (the **How many days before the due date?** field under **Settings** \> **Modules** \> **Contracts** \> **Rental contracts**). If this is set to 15 days, they only appear 15 days in advance. See [How does automatic invoicing work?](https://knowledge.owner.app/en/automatic-invoicing?hsLang=en) |
| **Warnings in the rental contract** | On the left side of the rental contract there is a **Warnings** block. If something is listed there, that's usually why it can't be invoiced. |
| **Start date of the sales items** | If the sales items start later than the rental contract, a €0 sales invoice is created for the first period. Have the sales items start earlier; the planned sales invoice is then updated. If you actually want to start invoicing later, change the **Start billing** date on the rental contract. |
| **End dates** | If the end date of the rental contract or of a sales item has passed, an empty or different sales invoice may be created. Change the end date. See [What do the different start and end dates on a rental contract do?](https://knowledge.owner.app/en/rental-contract-start-and-end-dates?hsLang=en) |
| **Deleted draft** | A deleted draft doesn't come back by itself, and an empty sales invoice is deleted automatically. In both cases, **Invoiced until** moves along with it. Set that date back; see [What is ‘Invoiced until’?](https://knowledge.owner.app/en/invoiced-until?hsLang=en) |
## Is it ready, but you can't send it?
To send sales invoices, your environment must be activated. If you use OWNER Pay, the verification must also be completed; until it is, the sales invoice shows that you can't send it. See [Can I start with OWNER for free, and when do I need to activate my environment?](https://knowledge.owner.app/en/subscription-and-credits?hsLang=en)
**Tip:** are these your first sales invoices? Then also go through the [checklist for your first sales invoices](https://knowledge.owner.app/en/getting-started?hsLang=en).
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