---
title: Inspections
description: Schedule digital inspections in OWNER with your own templates. The inspector works without an app or password, and the report is saved immediately.
---

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October 20, 2026

# Inspections

## Schedule digital inspections with your own templates; the inspector carries them out without an app.

With inspections, you record the condition of your property digitally, for example at the start or end of a tenancy. The inspector doesn't need an app: they work via a secure page on any device.

**In this article**

1. [What do you use inspections for?](https://knowledge.owner.app/en/inspections#soorten)
2. [Setting up a template](https://knowledge.owner.app/en/inspections#sjabloon)
3. [Scheduling an inspection](https://knowledge.owner.app/en/inspections#inplannen)
4. [Carrying out the inspection](https://knowledge.owner.app/en/inspections#uitvoeren)
5. [Frequently asked questions](https://knowledge.owner.app/en/inspections#veelgestelde-vragen)

## What do you use inspections for?

Inspections are generic. You decide the type of inspection yourself with the template and the name. Examples:

- Start of the tenancy (handover)
- End of the tenancy
- Interim inspection
- Cleaning inspection, for example of a shopping center
- Inspection of an installation

## Setting up a template

A template is a fixed list of questions. You set it up once and then use it for every inspection of that type.

1. Go to **Settings \> Modules \> Maintenance \> Inspections**.
2. Create a template and add the questions.
3. Indicate for each question whether it's required.
4. Optionally add a note to each question. Only the inspector sees this explanation during the inspection; it doesn't appear on the final report. For example: “Take clear photos of the meter readings and don't forget the sub-meter.”

![Setting up an inspection template in OWNER](https://knowledge.owner.app/hs-fs/hubfs/Kennisbank/inspecties-sjabloon_en.png?width=732&name=inspecties-sjabloon_en.png)

In a template, you record the questions, whether they're required, and a note for the inspector.

## Scheduling an inspection

### Step 1 – New inspection

Go to **Maintenance \> Inspections** and click **New**.

### Step 2 – Choose a template

The questions from the template are loaded. For this inspection, you can edit, delete or add questions; the template itself doesn't change.

### Step 3 – Fill in the details

| Field | What do you enter? |
| --- | --- |
| Rental contract or unit | What the inspection belongs to. The inspection is then visible on that rental contract or unit. |
| Inspector | Any person in your environment: yourself, a team member or someone from outside. |
| Title | A recognizable name, for example “Final inspection”. |
| Description | Optional. This text is included in the email to the inspector. |
| Execute on | Date and time of the inspection. |

### Step 4 – Send the inspection

A new inspection starts with the status **Concept** (draft). After sending, the status becomes **Open** and the inspector receives an email. If they accept, the status becomes **Accepted**; if they decline, **Rejected**. Once the inspection has been carried out and finalized, the status becomes **Completed**.

![Overview of inspections in OWNER](https://knowledge.owner.app/hs-fs/hubfs/Kennisbank/inspecties-overzicht_en.png?width=800&name=inspecties-overzicht_en.png)

Under Maintenance \> Inspections, you schedule a new inspection and track its status.

## Carrying out the inspection

The inspector opens the inspection's public page via the button in the email. This works on any device, without an app and without a password; the link is unique and can't be guessed.

1. Start the inspection and answer the questions.
2. Add photos to each question.
3. Finish the inspection.
4. Have those present, such as the tenant, sign.
5. Send the report directly in cc to those present.

The inspection is immediately saved in OWNER and is visible on the rental contract or unit. The report is also available as a PDF, in the language set for the recipient ([more about language](https://knowledge.owner.app/en/document-language?hsLang=en)).

## Frequently asked questions

#### Does the inspector need an account or app?

No. The inspector works via the link in the email, on a phone, tablet or computer.

#### Can I record an inspection I've already done outside OWNER?

Do you already have an inspection report, for example on paper? Then store it with the rental contract or unit it belongs to, so you can find it later. Contact support if you want to know the best way to record such an inspection as an inspection in OWNER.

## Still need help?

Contact support:

- **Chat:** via the [help center](https://owner.app/help?hsLang=en) (chat button in the bottom right)
- **Email:** [support@owner.app](mailto:support@owner.app)
- **Call or WhatsApp:** [+31 591 799 602](tel:+31591799602)

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